[WhSox21]

First off what exactly is this for? This option is to give certain usergroups the ability to manage the departments and usergroup settings. Once a usergroup is given access then there will be two links on the left hand side once you access helpdesk.php. Here is how you go about doing this:

1. After you installation, you will head to your AdminCP directory.
2. Goto vBulletin Options and find HelpDesk at the very bottom and edit its settings.
3. Once you've done this click you will see a title that says: "Usergroups With Department Access and Usergroup Settings". Enter in the usergroup ids which you want to give access to managing the departments and usergroup settings. Separated by commas!

The usergroups that are part of the ones you added to the list will not see two new links on the left hand side which will be: "Departments" and "Usergroup Settings".

Now we're done with that part!