[WhSox21]

Originally Posted by LEAD_WEIGHT

Upload helpdesk.php to the forum root.

Upload admincp/helpdesk_install.php to the admin control panel directory.

Run the helpdesk_install.php file in the admin control panel directory.

If you've had this helpdesk installed before choose upgrade, otherwise choose install.

Make sure you edit the settings here:
AdminCP -> vBulletin Options -> Help Desk

Then make sure you create a department here:
helpdesk.php?do=departments

1. I uploaded the helpdesk.php to my forum root.
2. I upload admincp/helpdesk_install.php to the admin control panel directory.
-> /public_html/forums/admincp/helpdesk_install.php/
3. I ran the helpdesk_install.php file in the admin control panel directory.
4. click enter on each step
5. deleted helpdesk.php from file manager
6. ?? Then make sure you create a department here:
helpdesk.php?do=departments what or how I do this cause I do not see the button for file manager. :disappointed:

Hopefully you really deleted install_helpdesk.php and not helpdesk.php. In my next post I'll explain how to give usergroups access to the department settings. Thanks for the help trying to help other people guys!