Thread: HelpDesk v1.63
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  #237  
Old 03-07-2005, 10:45 AM
ESADCG ESADCG is offline
 
Join Date: Mar 2005
Location: FLORIDA
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Just upgraded. Went well, no issues.
One question though. When adding departments, the usergroup setting. . .
I guess that is for assigning departments to a specific usergroup?
For now I have set them to group 2, for registered members.

Does this sound right?

Also, a couple wishes.

1) When first submitting a ticket, and it appears in the list. The link beside the ticket says (Edit Reply) shouldn't it say "Edit Ticket" and then for replys it would say "Edit Reply".
2) Would be nice in the ticket list if bbcode, and html settings for users names were displayed.
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