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WhSox21 · #**232** 03-07-2005, 05:00 AM

Quote:

Originally Posted by JayJ

The upgrade script doesn't like upgrading at all. It's telling me that I have a duplicate entry... As below:

Code:

Invalid SQL: INSERT INTO phrase (phraseid, languageid, varname, text, phrasetypeid) VALUES (NULL, '0',  'settinggroup_helpdesk', 'Help Desk', '5000')
mysql error: Duplicate entry 'settinggroup_helpdesk-0-5000' for key 2

mysql error number: 1062

Date: Monday 07th of March 2005 01:53:23 AM
Script: http://www.***.com/forum/admincp/helpdesk_install.php?do=upgrade&step=3

Quote:

Originally Posted by WhSox21

There's nothing wrong with it. The upgrade process is only needed to upgrade from version 1.0.x to version 1.5.x. Your HelpDesk should be running fine still even if you just did that. Just don't try to run the install anymore and you should be fine. Like in my post before yours, it says just over-write the helpdesk.php file.

https://vborg.vbsupport.ru/showpost....&postcount=215

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