Hrmn, it works fine without file edits for me. Although I did add a couple of the options to the install
replace:
Code:
<!-- HelpDesk -->
<div class="vbmenu_popup" id="hd_menu" style="display:none">
<table cellpadding="4" cellspacing="1" border="0">
<if condition="$bbuserinfo[permissions][adminpermissions]>0">
<tr><td class="thead">Admin Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
</if>
<tr><td class="thead">Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
</table>
</div>
<!-- / HelpDesk -->
with:
Code:
<!-- HelpDesk -->
<div class="vbmenu_popup" id="hd_menu" style="display:none">
<table cellpadding="4" cellspacing="1" border="0">
<if condition="$bbuserinfo[permissions][adminpermissions]>0">
<tr><td class="thead">Admin Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]">$vbphrase[open_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=mytickets">$vbphrase[my_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newtickets">$vbphrase[new_tickets]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newreplies">$vbphrase[new_replies]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=departments">$vbphrase[departments]</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=usergroup">$vbphrase[usergroup_settings]</a></td></tr>
</if>
<tr><td class="thead">Options</td>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=newticket">New Ticket</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=unresolved">Unresolved Tickets</a></td></tr>
<tr><td class="vbmenu_option"><a href="helpdesk.php?$session[sessionurl]do=resolved">Resolved Tickets</a></td></tr>
</table>
</div>
<!-- / HelpDesk -->