Thread: HelpDesk v1.63
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  #97  
Old 03-01-2005, 05:27 AM
WhSox21 WhSox21 is offline
 
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No tickets are public. If you don't have admin access then you can only see the tickets you created. If you take ownership of the ticket then only you and the creator of the ticket can view the ticket. Viewing the ticket will give you the same rights as replying to the ticket.
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