Thank you, Dean. Since this is my thread, I feel entitled to have the last word since nighteyes continues to misrepresent our support. I'll let it go with a few words from our customers:
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I own 3 photopost licenses and 1 classified license, and have been a member here since April 2002. I have had numerous questions relative to technical support and have always been treated exactly like I would expect to be treated, being a paying customer. Scott, Michael and Chuck are excellent at what they do. The popularity of 2 of my sites is due solely to photopost and the PP crew.
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i've had nothing but great support and good advice concerning PP.. well worth every penny IMO.
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omegatron was friendly and helpful for my queries, though i had been lil rude to him
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Yes, omegatron = chuck.
One of the most helpful people i've ever met
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My post count indicates the number of times I've nagged you over the years, and Carole and I want to thank you for giving us so much of your time. (If somebody else had to wait for support it's probably our fault LOL).
Seriously, I can't even comprehend the stamina it takes to contend with multiples of me's at a time.
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Its unfortunate if nighteyes had a negative experience with our support - it's certainly not from a lack of effort (but maybe a lack of sleep).
I'll have a new version of this mod out soon.