were are you trying to reply,if u trying to reply in service requests u cant its for staff only or u maybe showing up unlicensed but a moderator will have to tell u this. if you are showing up as unlicensed go here
http://www.vbulletin.com/members/mem...t_priority.php You will need to use your customer number and password (which will be in the email you got when you paid for your license) to access that page. Please note that your email is case sensitive. The update of your account may take up to one hour.
u best off asking in here
https://vborg.vbsupport.ru/forumdisplay.php?f=97