perhaps you could add this to the notice at the top of the page:
Quote:
You are currently showing up as unlicensed. To download hacks and get support you will need to go to this(or this for vBulletin-germany users) page and enter your email address, to show you are licensed. (you will need to use your customer number and password to access that page)
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i don't think i'll be the only one effected by this problem.
Edit: its all sorted, thanks for your help. i suppose you can close this now.
on an off note, perhaps you can make the lounge avaliable to unlicensed users? since its not got anythign to do with vb etc