The "Who's Chatting" started working again before I received the following email:
Does the Who's Chatting list from the Quick Links work correctly for you?
One common problem people report is caused because either 1) there is noone presently logged into the chat room in which case it will not show at all, or 2) they did not wait the amount of time specified in chat_global.php then reload before checking their homepage to see if it works.
We recommend loading the chat room in a browser window, then, in a separate browser window, open your forum homepage, wait about 5 minutes, then reload it twice. On forum systems with regular visitors this is usually never necessary, but on less busy forum systems, this is a great way to ensure that the system is indeed working.
If the Who's Chatting list from Quick Links is not working properly, it is possible that it could be a PHP configuration problem, or perhaps a minor installation issue.
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