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Quote:

Originally Posted by PranK

hey guys,

I run a fairly busy board (15,000+ members, 1,000,000+ posts etc) and i get SOOO many support emails... what i am wondering is if there is a help desk add-on that somebody has made which works on a ticketing system or something.. i would so help to have something like that.

Thanks guys,

Christian

Wouldn't it be easier to just set up a forum for support?

You could close the threads with solved issues and if you have privat things just only allow members to view their own threads.

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