Hi memyselfandi
These permissions are set like that to stop users from requesting modifications if they don't have a license. As they didn't buy a license, the chance is big that they won't pay for the modifications either.
In your case, why not buy vBulletin and then you can request an install. The installation can just as well be a week after the purchase...
Regarding unprofessionalism of vBulletin: don't judge that according to just this small problem. It could easily have been a misunderstanding on either side.
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