As Xenon said, we are discussing the matter. In addition to a possible disciplinary action against the person in question, the issue has been raised of allowing users to post comments about each other and that they could be viewed publicly.
In the future, I strongly suggest you only pay once a product has been delivered. Quite lame that PayPal does not allow protection for software-based transactions, though.
If it is very much upset you and many other people, you could consider a class-action lawsuit. You would likely lose money than make it back, but your choice.
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