[memobug]

Originally Posted by StewardManscat

Clearly this is a powerful and useful system that many are using without issue.

However, I was unable to install it.

I'm a php guy, and don't know mch about perl, nor do I want to. But I have my own server and do run some perl scripts. The people at vbauction seemed ready and willing to help me get it up and running. I gave them all the telnet/ftp info and off they went.

It's a month later. No auction. No replies from vbauction except "Please note that uder the terms of your license you are not entitled to a refund".

I'd be happy to do whatever I can to help with your setup. You can PM me here with your contact info.

I, too, haven't been very impressed with the vbAuction online support. They did create a "SUPPORT FORUM" to which I posted a lot of information, some questions and bugs, and then came the response post 2-3 weeks later that the forum was not for official support, which had to be requested by email, using the vBauction support ticket system. I was also told that everyone who had requested report had received it, including free installation of their purchased software. Of course, I have no information to support or dispute that.

So, I would recommend that you submit a ticket if you haven't already.

On the positive side, there was an update released a couple of weeks back that addressed all the 12 or so problems that I had reported to that point, with the exception of some issues with the integration and import of users.

Currently, I am unhappy that certain parts of the script pass the username and password right on the command line as part of the URL. Clearly that is a security risk. I have some ideas about addressing that, but I have not invited users to participate in the auctions yet until I get a more thorough analysis going.

Regards,

Matt