This is a cross forum post. You posted this one in the lounge aswell.
Anyway, here is my reply:
Not even two cents.
What you pay for is vB not the hacks, vB.org can't force people to provide support because the coders are providing FREE hacks.
I have written 5 hacks so far, which are quite large and are directed towards chess sites, but I sell them, and provide support. If you want support that badly then you will probably be better off posting in the request section and paying the coder for their work.
And to add to this thread:
Remember that time is money and be glad that so many programmers gave so much of their time for free.
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