I would actually agree with influence to an extent. Some changes in the way customers are treated are required to be made at vB.org (an official website representing the reputation Jelsoft has taken years to develop).
Arkham, he is voicing his opinions, I am not sure if you are being sarcastic, funny, or what, but from my view that post is just childish.
With the additions of the new moderators (ranging back to few months ago) I have seen an increase in moderators, decrease in actual level of support offered. I have not been at vB.org to monitor how it has been lately, but before I left this is what I encountered.
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