Well, make sure your file extension is .shtml before attempting to do any SSI includes. You may already be doing this but it was not mentioned in your first post.
The syntax you have for using an "SSI include" in a .shtml filename are correct and my guess as to why it's not working is because the template does not have a .shtml extension.
I was unable to get any includes working in the footer or header portion found in the control panel myself.
Syl...
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