alkatraz: to install neomail you need root access to the server, If you have cPanel you should have it as it installs as a side kick with cPanel
thecomputerguy: login to cpanel and go to your mail section, from there go to e-mail accounts and make sure the script created the account. If it is created, please let me know what version of cPanel your using and what theme.
insanctus: no, it will work with anyone using NeoMail and the cPanel Control panel. shared ip or static.
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