The problem with the 'threat of legal action' and the 'report to ISP' is that you run the risk of escalating the problem.
I've seen it on newsgroups. Some of these idiots get chips on their shoulders and don't realize they are the asses. They then may team up with other trolls and then you have an all out war.
If you get their ISP pulled, it doesn't take much to go and get a free ISP. Several for that matter. And you will know have given them a true cause to destroy your site.
That's why I prefer the passive ignoring. I don't like to give these idiots a mission in life.
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