I think the dude who made this thread has forgotten about this.
I read this on his website.
Quote:
goSUPPORT
goSUPPORT is a complete customer support system. A helpdesk with integrated Knowledge Base makes supporting customers a snap. Organizing requests is a breeze. With many options, you fine tune goSUPPORT to your needs. With goSUPPORT and goCOMMERCE your potential customers can easily make a sales inquiry and let you respond quickly. Seperate departments allow you to easily manage tickets by type. Moving, assigning, repsonding, and closing tickets is quick and painless.
goSUPPORT is currently in alpha stage development. It earliest expected release date is summer 2003.
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