found a error in the instructions:
PHP Code:
admin/index.php
Find:
makenavselect("Options","<hr>");
Add Below:
makenavoption("Open List","adminhelpdesk.php?action=tickets&action2=open","|");
makenavoption("Closed List","adminhelpdesk.php?action=tickets&action2=closed");
makenavselect("Help Desk Tickets'");
makenavoption("Add","adminhelpdesk.php?action=cat&action2=add","|");
makenavoption("Modify","adminhelpdesk.php?action=cat&action2=list");
makenavselect("Help Desk Catagories");
makenavoption("Add","adminhelpdesk.php?action=status&action2=add","|");
makenavoption("Modify","adminhelpdesk.php?action=status&action2=list");
makenavselect("Help Desk Status'");
makenavoption("Add","adminhelpdesk.php?action=priority&action2=add","|");
makenavoption("Modify","adminhelpdesk.php?action=priority&action2=list");
makenavselect("Help Desk Priorities'");
first 2 lines should be:
makenavoption("Open List","adminhelpdesk.php?action=ticket&action2=ope n","|");
makenavoption("Closed List","adminhelpdesk.php?action=ticket&action2=clo sed");
not
makenavoption("Open List","adminhelpdesk.php?action=tickets&action2=op en","|");
makenavoption("Closed List","adminhelpdesk.php?action=tickets&action2=cl osed");
ticket(S) is causing a wrong read error. S needs to be removed.