[joeschmoe]

Hi guys,

I'm hoping someone can help me out.

I am in the process of changing and tweaking vB to be more like the customer support databse similar to RightNow type software. See this link for an example of what I'm talking about. Does anyone have a hack similar to this yet?

Here is what I haven't been able to figure out yet:
1) I'd like to have all the new threads by registered users moderated, and have the threads go into a private forum, instead of the moderation queue, which is pretty bulky to deal with (I am expecting over 100 threads/day).

1a) If #1 can't be done, how can I set the default "validate" value to "no" in the post moderation queue page?

2) When a registered user is submitting a post, I'd like the "new thread" button to take them to an HTML page with rules, and at the bottom of that page a link will take them to the new thread posting page. I'm told this takes a php hack, but how do I do this?

Thanks in advance for any help!