Thread: Desperate! My Cloud site is down / MIA. Was unaware that CC# didn't work?!?
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Old 02-27-2023, 05:56 PM
Magnusson2u Magnusson2u is offline
 
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z3r0,

Yesterday and email came through:

Quote:
Dear david alberts,

Payment for your cloud licence xxxxxxx (xxxxxx.net) is now due.

We have again attempted to take the payment of from your registered credit card today, but the payment request failed.

Please login to your cloud console and re-enter your credit card details, we will try again in approximately 24 hours.

Thank you,

The vBulletin Cloud Team.
I was then able to add a CC# and it seems to be working. Actually it was working prior to me paying this morning?!?! I'm not sure if someone from the VBulletin team showed pity on me... Anyway, they did send me a link to download an archive of my site, which you will have 30 days to download it.

Woohoo, I'm back! Thank guys
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