Thread: Anti-Spam Options - [GlowHost] Spam-O-Matic - Spam Firewall stops forum spam
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Old 02-10-2022, 03:10 PM
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attroll attroll is offline
 
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I am a little confused. Let me explain.
I have a user that is getting the following message when they try to register on my forum.
“Registration denied, this forum runs and active policy not allowing spammers. Please contact us via the “Contact Us” page link if you believe this is in error.

They do not seem to be a spammer, yet there being blocked by the GlowHost addon.
There IP is 2600:387:a:5::17. If I go to the stopforumspam web site and do a search for that IP and check box the EXACT MATCH, and I get the 190 results for 2600:387:a:5::/64. If I click on EXACT MATCH, why is 2600:387:a:5::/64 showing up?

How can I fix it so this user can register, if I know they are not a spammer?
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