[In Omnibus]

There is absolutely no way to make software compatible with every server and web hosting configuration out of the box. vBulletin 5 works perfectly well out of the box for the majority of its users the majority of the time.

For everyone else there is ticket support, forum support, the manuals, video guides, etc.

If you can point to the specific discussions in the support forum where you were told no one would help you it might make your post credible, however, those posts do not exist.

You personally had issues so you have applied a false analogy that the software works for no one.

That's not how logic works.