DragonByte has all but abandoned the VB platform. Even support on their site (at least for VB4) is minimalistic at best. They will only look at an issue if it effects the core of the modification. If the issue is say with Google Tools (as in the DBSeo ability) they will refuse to look at it as the application itself works.
As for DBSeo there is a known DB error with certain configurations and regex that they ultimately brush off and want you to just use a different configuration to bypass the issue.
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