I checked the settings as soon as the issue started, Dave, and they haven't changed. Also, it's only a few users involved, no one else is having the problem, which should rule out the usergroup settings.
I realized we had this exact problem a few years back, and I'm pretty sure it started when host added new security. The site owner recently switched hosting (without letting me know in advance so the site wasn't closed during the migration -- not smart on new host's part, IMO) which may have meant their security add-ons triggered something. There are some other "glitches" happening that are clearly related to the migration (faulty redirect, etc.) so I'm opening a support ticket with their techs.
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