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Old 11-24-2016, 11:57 AM
XYZ500 XYZ500 is offline
 
Join Date: Aug 2014
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Default Moved server. User account disappeared. Help!

Moved VPS.
Took latest SQL database backup before moving.
Restored the backup.
Everything working okay.
Just received a complaint from a very old member that he's not able to login.
Searched his profile in users in admincp. Can't find it.
The member profile still exists. All his posts still exist.
But he's not able to login with his password. And I can't find his user account in admincp.

This user is a years old member with quite a few posts.

How to get his account back?

--------------- Added [DATE]1479996240[/DATE] at [TIME]1479996240[/TIME] ---------------

Never mind. Found the user.
Searched manually from usergroups. Don't know why it's not showing up in search.
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