I was first recommended them here like 10 years ago. Back then and for years you got tech help with in MINUTES during the week anytime, maybe a bit longer on the weekend, to be expected, they did anything I needed. Now you are lucky to get them to fix anything with in hours much less days. Right now I am having issues with them getting a simple task done. I can no longer tell anyone to use these guys. I only stay because my sites are running well, have few issues anymore I can't deal with myself.
Seems to me moving to another company would be a pain. I have never done it.
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