I was using their 123Flashchat's hosted service. I paid annually. Had been using them for 5 or so years. My chat room quit working around October I think with a message that it was up for renewal. I always got an invoice from them but nothing this time. I logged into my account on their site and send them a trouble ticket. Never heard back from them. Sent several tickets and a couple of emails and never heard anything. Still haven't. I started doing some research and read that it happened to a lot of people. Also, some sent them as much as $200.00 for service. Their site was, and I think still is, taking orders and payments but nobody is getting anything from them. I've seen some postings here about it but also a LOT on the Flashchat123 Facebook page. There are a lot of message there but no responses for several months.
I will send you a PM about checking out my install of Prochatrooms. It is working great but at this point I'm extremely disappointed with their lack of support. Luckily mine is working fine but I have a couple of questions which I sent to their support email two days ago and have not received any response. I like the software but just hope I don't have any issues.
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