Hello,
If you had sent an email from an address listed as belonging to a customer account you would not have been asked to prove you are human. Two of your emails (at least) came from non-recognized accounts.
I saw several tickets in the ticket system, I didn't check the times but the support ticket system isn't staffed around the clock, it may take several hours for a reply.
Unfortunately vBulletin.org isn't the place to discuss vBulletim.com policies, please do that on the vbulletin.com forum, however I have sent you a new password so you can get back into the Member's Area and go from there. Obviously I understand this was the only place you could post at the time.
Some ISPs work better than others, easiest option may be able to create a new account on vbulletin.com forum from an ISP that delivers vBulletin.com email without issue, like Gmail.
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