Hi Carolyn
You should defo try to claim any owed money back if you paid via paypal many people have complained about this company now.
http://www.worldofchat.co.uk/chatblo...icket-replies/
Ive wrote a long article about it hope it helps.
JJ
Quote:
Originally Posted by Carolyn
I think that this company has gone out of business.
I bought the license and then added on the video chat module. Then I learned that I would have to have a dedicated server and that my purchases were useless.
I did use the chat hosting for about 5 months, but the last payment I made wasn't applied and my chat URL comes up with "expired" and asks me to pay. Last payment was July 20th.
I have emailed, opened tickets, tried every which way to contact them. The ticket system conveniently says "the tickets will be worked in the order they were opened. If you open another ticket, you will be dropped to the bottom of the list". How convenient.
Basically I've paid hundreds of dollars and still have nothing. Not even fake support.
VERY DISAPPOINTED!
Oh - and their website is still taking money! ???? Seems a bit shady, and since they're located in HK, there's no recovery.
I guess I'm back at square one.
Carolyn
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