[Cody.9791]

Originally Posted by MarkFL

If those files were present before the installation of this add-on, then you should find that you have copies of the originals as well as the modified versions of the originals.

Here is what I recommend doing. Uninstall the product, then delete "admincp/ranks.php" and "includes/functions_ranks.php" from your server. Upload unaltered versions of these two files from your installation fileset on your hard drive to the correct locations. Finally, install this product again. Verify that you now have 4 files (the originals that have been renamed and the modified versions).

I followed your exact steps.

When I went to install the product again, I got the following error:

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log."

The product shows to be installed. I went and checked the files in the directory and only "admincp/ranks.php" & "includes/functions_ranks.php" are there. Not the other two.