[HM666]

I'm working on a client's site that has this mod installed on it. We are having an issue uploading videos through the mod and I need some help on finding a solution.

What the problem is:

My client tried to upload the same video I uploaded and got an email with the following message:

Regrettably the content of your video was considered inappropriate for this web site.

I tried uploading the same video and all seemed to upload fine except now there is an error on the page where the video is supposed to be displayed. The error is:

Task Queue failed at step 5: Playlist could not be loaded: Error #1088

And there appears to be no thumbnail for the video uploaded. When I made the upload it said that it would take time to convert the video, but how long does that take and is this an error message meaning that its waiting to be converted or is this something else?

Other Info:

Running vBulletin 4.2.2P4
vBTube 2.6.9_vB4 (If I remember correctly my client bought the pro version a few years back when we first installed this)
PHP 5.4.33
MySQL 5.5.42

Thanks in advance!