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ForceHSS · #**824** 06-09-2015, 04:09 PM

Quote:

Originally Posted by DragonByte Tech

I do apologise for the delay. vBulletin.org is very difficult to keep up with support on, due to the fact that the alert system isn't as easy for us to use when we have to support 110 releases.

As for the delay in responding @ our site, there's two factors:
1. The weekend. I tend to work less during the weekend, so sometimes I don't get to address every piece of support requested during the weekend.

2. Mondays. Mondays are extremely exhausting for me due to the fact that I'm busy preparing releases for the night, as well as working on other projects.

All in all, it is something we hope to improve on in the future. As it stands, as the person singly responsible for 50+ products, I can't give each and every one of you the attention you deserve at all times. Sorry

Fillip

Maybe its time to bring in more support people

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