With additional followup with vBulletin, it turns out my issue is not related to DBSEO at all. But since I brought up the issue; I feel it's worthwhile to at least post the resolution.
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Incidentally we've done a lot of digging on this as well.
We've discovered that actually, it works in Internet Explorer (we used IE11) but not Firefox or Chrome.
Everything functions correctly but the AJAX gives no response.
Senior techs think it probably has to do with cross-site security and https vs http, which means it probably won't be fixable, but you should be ok in IE.
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