[BirdOPrey5]

Originally Posted by DemOnstar

Not sure about this Joe.
I noticed a 60% drop in visitors since install.

A user informed me that they were unable to access the site and so I went along to see for myself.
They are getting error 500.

I normally have no problem accessing the site from where I stay but, I went along to the users place and I couldn't access and got the same 500 error. (misconfiguration on the server).

I disabled the mod and the error went away.

Tested in IE, Firefox, Chrome.

EDIT: the error went away for me but she still had the same error.
She is using a Samsung Galaxy device with Chrome as her browser.

She has not ever been able to access the site.

Weird one as I was in the same bar, I got the error, disabled the mod from another bar and gained access but she still cannot.

A 500 is a server error... usually not from PHP. The good thing is that a 500 error should be logged- You should be able to get more info from the error log.

What is your PHP version?