vb.org Archive - View Single Post - I am Disappointed with Poor vBulletin Support

XiTCLUB · #5 04-25-2014, 08:04 PM

Quote:

Originally Posted by tbworld

vBulletin.org is not vbulletin support. This is just an enthusiasts board. vBulletin support is on vBulletin.com and it depends on your licensing. If you are unhappy about support you should post your argument there.

Not sure why you expect vBulletin to support programming questions. The purchase of the product and licensee does not entitle you to custom programming support. This is where vBulletin.org comes in, which is a volunteer site made up of enthusiasts, like myself.

I try to help when I can, like so many of us here. Sometimes it takes me weeks to get back to someone before I can help them. My backlog is like 4 weeks in some areas when it comes to programming assistance.

It depends on the niche of the query, getting value of something from their developed template system is a very big issue ??

X vBulletin 3.8.12 by vBS Debug Information
Page Generation 0.01814 seconds Memory Usage 1,763KB Queries Executed 11 (?)
More Information
Template Usage: (1)SHOWTHREAD_SHOWPOST (1)ad_footer_end (1)ad_footer_start (1)ad_header_end (1)ad_header_logo (1)ad_navbar_below (1)bbcode_quote (1)footer (1)gobutton (1)header (1)headinclude (6)option (1)post_thanks_box (1)post_thanks_button (1)post_thanks_javascript (1)post_thanks_navbar_search (1)post_thanks_postbit_info (1)postbit (1)postbit_onlinestatus (1)postbit_wrapper (1)spacer_close (1)spacer_open Phrase Groups Available: global postbit reputationlevel showthread	Included Files: ./showpost.php ./global.php ./includes/init.php ./includes/class_core.php ./includes/config.php ./includes/functions.php ./includes/class_hook.php ./includes/modsystem_functions.php ./includes/functions_bigthree.php ./includes/class_postbit.php ./includes/class_bbcode.php ./includes/functions_reputation.php ./includes/functions_post_thanks.php Hooks Called: init_startup init_startup_session_setup_start init_startup_session_setup_complete cache_permissions fetch_postinfo_query fetch_postinfo fetch_threadinfo_query fetch_threadinfo fetch_foruminfo style_fetch cache_templates global_start parse_templates global_setup_complete showpost_start bbcode_fetch_tags bbcode_create postbit_factory showpost_post postbit_display_start post_thanks_function_post_thanks_off_start post_thanks_function_post_thanks_off_end post_thanks_function_fetch_thanks_start post_thanks_function_fetch_thanks_end post_thanks_function_thanked_already_start post_thanks_function_thanked_already_end fetch_musername postbit_imicons bbcode_parse_start bbcode_parse_complete_precache bbcode_parse_complete postbit_display_complete post_thanks_function_can_thank_this_post_start showpost_complete
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