[katie hunter]

Originally Posted by Gemma

Most important thing for me is whether the software I am using actually works, whether that be vB, xF, IPB or whatever. I don't really care about the community side of development forums - I've never posted on vB.com, only posted twice on xF.com (about a modification by nhawk incidentally ) and never posted on IPB.com

I'd rather have decent software, with as little or no bugs as possible than have developers getting involved in the community side of things - xenforo might not be a great community, but then again, I don't particularly think vBulletin has been great with it's customers lately either...swings and roundabouts really IMO

I was pointing 2 things by sharing that link :

1. The way discussion is carried over there in a more mature tone without insults on Admin-talk.

2. That the XF community, particularly the staff isn't that great and friendly like many thought. Sugar coating your language is mainly what i found many use there when it comes to XF. All it took is to criticize them to see what will happen.

Actually, #2 is important because i for one, I am always looking for a friendly company which knows how to properly communicate - of course next to a quality product. That is very important actually in any business. There is a reason why Amazon is very successful - customer sanctification is their No 1 priority; they won't spend 5 min arguing with you over a refund, they will process it right away. Then you wonder why Target, Best Buy, K-mart and many others complaint about their sales.

I don't think anyone would like to invest and buy a product to later find that he or she is being jerked by few of the company's staff.

In term of functionality, Vb 4.x is the best out there i believe out of all the forum software. What i personally can do on VB, i couldn't on XF.