[Zachery]

Originally Posted by Max Taxable

My experience with them has been good for ten years. No doubt there IS a political reason to knock the service, but it has no effect on me.

I honestly don't care about those, in the grand scheme of things.

What I do care about is having hundreds of hundreds of hours wasted by godaddy by telling customers its a fault in the software. GoDaddy will never acknowledge a problem on their end, nor will they work with us (vBulletin) to address problems on their servers.

I've spent 4 weeks with two different customers troubleshooting a time problem. Several servers at godaddy years ago were on the wrong times, godaddy said this wasn't possible. After creating a script to check the time, and having the customers end users check the script constantly. We found 10~ servers in total with wrong times. They didn't apologize for the mistake, they didn't credit the users any time on their accounts, nothing. They fixed it, though.


For a while, their Windows PHP version was so bad, and slow, that it'd take 4-5 hours to run the vBulletin 3/4/5 installer.

In general, their PHP on windows was so broken and stripped down, it could barely be called php.

Regularly they call an issue writing to the session storage path an issue with the application, and not their problem. Even though it is their bad permissions and php configuration issues causing the problem. Stuff like Facebook connect won't work without proper session storage. (php sessions).


Currently, customers upgrading anything of a larger database, to vBulletin 4 or 5 will get null routed to their site, due to their security rules. This has been replicated by every member of the vBulletin t2 support staff, and a large handful of customers on GoDaddy. It literately means an upgrade that'd take an hour or two, will take 2-3 weeks, even rotating staff members. By the time you can get anyone involved who can check it, the bans/null routes get released. They refused to acknowledge the problem.


They've lied to customers repeatedly on "managed" servers telling them its impossible to upgrade PHP to a more recent version, and that 5.3.3 is newer than 5.3.27/28. Had 4-5 tickets about this in the same week. PHP 5.3.3 is an insanely buggy build.

GoDaddy refuses to give ANY shell access to managed server customers, at all.

Several times, their support has not told customers that they have blank index.html files in their site root.


That is why you don't host or pay money to godaddy.

Edit, and this new issue today: https://vborg.vbsupport.ru/showpost....87&postcount=1