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Old 02-19-2014, 05:00 PM
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Max Taxable Max Taxable is offline
 
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Quote:
Originally Posted by RichieBoy67 View Post
My guess is that they updated apache last night. I bet this could be fixed with increasing php fcgi requests in Apache config.

I really did not think they would run these updates though without notification of some kind especially on dedicated servers.

What really frives me nuts though and something I have encountered over and over is they always refuse to admit they caused an issue or the issue is on their end. If someone has 5 sites and has made no changes at all and they all have the exact same odd issue at the same time than it is highly unlikely to be a code issue with the site.

They keep security filters set way to high if simple probes will trigger an issue like this.
Yep the bolded is the one irritant I have had about GD, but I have found it to be universal among the large hosting companies and not unique to GD. Their call center people are about qualified for flipping burgers maybe just, know nothing, and merely stick to the script they are given which consists almost primarily of, blaming you. Over the years though, GD has learned that when I am on the phone they bypass the call center pretty quickly and escalate me to a real tech person. They have a user note on my account explaining that.

Quote:
Originally Posted by RichieBoy67 View Post
If you have really high traffic sites that are likely to go over their limit settings you will likely have issues at some point too unless they fix the issue.
I don't have limits at all.
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