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Regarding Pro Chat Rooms:
despite several requests for information about their product features, I received no answer from them in years. I had sent them specific questions which are important to vbulletin webmasters.
After trying again this week I received several rude responses, which in the end left me without any answers. I am not sure if this is consistent with their general support attitude, but if it is, then Pro Chat Rooms is to be avoided IMO.
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That was posted in late October, 2012. Things haven't changed much. I currently have 5 or 6 support tickets outstanding, none of which have been answered...
I will say one thing about ProChatRooms though, the source code is very open, although the internal commenting of it is quite poor. There is NO written documentation about it -- the only support I've seen is that it is "user supported." And not much of that, either.