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Old 12-02-2013, 10:12 PM
darnoldy darnoldy is offline
 
Join Date: Dec 2004
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I have a section like this that is used for administrative issues, complaints, and member issue resolution. It allows all of the staff to observe the discussion, but keeps the thread private from other members. This, IMHO, works better than PM for this type of member/staff interaction.
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