My site
www.tooraktimes.com.au has been hacked by TH3H4CK 5 times in the last month even though I removed install file and upgraded to 4.2.2.
The ONLY help vB.com will give me is this incredibly long list of to do's that by the time I am half way through I am hacked again.
They know about this issue, but I have so far had to pay 500aus to fix stuff that isn't my fault and am up for another 260 just to get my site up again. I have been speaking with Zackery and even when they say they fixed things the 3rd time it wasn't fixed.
Now all I get is standard "Fix it yourself. not our problem!" well it might become yours if you can't support your own products guys,
In the mean time I have spent 3 years and thousands of dollars with vB and mod builders and I think I am done, beaten by a company that doesn't seem to care enough for their customers.
What can I do? I have spent so much time and money building something that thousands of people read each day and now I can't do it at all because I invested everything in vBulletin, seriously feeling ill
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This has been going on for a while now, and as vB is often a 'learner' platform the brand is smashing itself with not dealing with this in a timely manner.
There are other platforms out there and also being built.
I haven't used it as a traditional forum, although that is where I come from, I started this
www.bowlsworld.com.au/forums for some mates, but I saw the potential in the CMS or Publishing Suite, I still think it is a better option than WP or Joomla, Drupal etc, but if we are always being brought down because of the holes in the code of the platform we are all in a Titanic-al struggle for survival, for what is next???
We NEED you to get your ships together guys!