[BGObsession]

I've seen a handfull of 'great upgrade' comments and a ton of 'holy hell!' ones. They can't all be 'mod-related'. What bothers me intensely about vbulletin.com is that they put out an upgrade, ask people to post in the support thread, and then critical issues sit there unanswered for extended periods. You JUST rolled out an upgrade - they should be all over anyone having problems bending over backwards to help them resolve them.

It has taken us months to get 4.2.1 working correctly. No way am I upgrading any time soon. And honestly, despite having been a vbulletin customer for going on 10 years, I think we will strongly consider moving to another vendor the next time we really need to upgrade our software. My experience with the vbulletin Facebook App debacle earlier this year and watching the total lack of vbulletin response to complaints about a paid add-on that didn't work or perform as advertised was infuriating.