[tbworld]

This should get you started... Replace the $forumid number with your technical support forum id from your admincp->forum manager.

I gave you a couple vanilla vbulletin HTML and CSS constructs (code) that you can use almost anywhere in vb. I was not sure how advanced you were and wanted to pass a working example. Change the $forumid number and place the code in the template: under the {vb:raw navbar}. Of course you can change and move the block where-ever you want.
That should give you enough to chew on and a starting point.


This is more code then you need, but it will give you some simple concepts to work with. I added the inline CSS for simplicity, but you really should add classes to your
"additionalcss" template instead.

        <vb:if condition="$forumid == 82">                                                  <!--  replace your forumid here -->    
        <div style="margin: 50px 100px; color: red;">                                        <!--  fluid with margins -->        
                <vb:comment> <div style="width: 800px; margin: 0 auto; color: red;">        <!--  Fixed width centered --></vb:comment>

            <!-- If you want a Header -->                
            <h2 class="blockhead">USER NOTES HEADER</h2>            <!-- blockhead class - Uses vb stylevars for a quick header -->
            <div class="blockbody formcontrols floatcontainer">        <!--  blockbody formcontrols classes - Creates quick body with border -->
                <div class="blockrow">
                    <p>If you want help, post screenshots, additonal information can be found below ...</p>
                </div>    
                    
                <!-- If you need a sub-head -->
                <h3 class="blocksubhead">My Sub Head</h3>                        
                <div class="blockrow">                
                    <p style="color: green;">If you want help, post screenshots, additonal information can be found below ...</p>
                </div>    
                    
            </div>
        </div>
        </vb:if>