Ah, unfortunately going to people's WHM/cPanel installation has a chance of causing irreparable damage to someone's site - or at least large amounts of downtime.
It's not something we want to be liable for, I'm sure you can understand.
We will visit people's forums' AdminCP to diagnose issues if we can't solve it via the forum, or it's taking too long to solve it, but we do not go any "deeper" than that.
Fillip
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