I don't see the purpose of threads like these other than to vent. Which might feel good at the time, but don't really accomplish anything helpful. Sometimes you don't get immediate support because you question isn't very clear, or because it's been answered many times before, or a host of other reasons. Angry or sarcastic reactions will definitely not get you faster support.
Looking at your link, seems like it's working now. So I'm not sure what the problem is, really. Good bet that's why you haven't gotten a response from anyone yet, either.
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