To put the following answers in context I should note one thing first. At this time, the Enthusify plugin just has a "final value fee" revenue collection/generation feature. Listing fee and promotion fee features are coming soon. In fact if you visit one of our partners today, you are bound to see us testing those forthcoming features.
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Originally Posted by bada_bing
If a members decides to place an item for sale and chooses to collecte via paypal only do you guys charge a fee for that transaction since paypal is already chargeing a fee?
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If a members decides to place an item for sale and chooses to collect a buyer's payment via PayPal, Enthusify does not charge the buyer or seller a fee for that transaction. The seller creates the listing for free. The buyer pays the listing price to the seller via PayPal. PayPal collects their fees.
Quote:
Originally Posted by bada_bing
If a member chooses to sell an item and only accepts CC like Visa and discover how does he get paid once the buyers pays with his CC and does that cost the seller 10% of the sale for you Guys to process that payment for them? Out of the 10% we (the forum owner) gets 5% of that correct?
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If a member chooses to have Enthusify collect, verify, and transfer the buyer's payment to the seller, then the seller will incur Enthusify's 3% final value fee and whatever fee you the forum owner add to that. Let's say you want to collect 2% from every successful transaction, then, when a seller sells a $100 item, the seller will get $95, Enthusify will get $3 (most of which goes to credit card interchange fees, and the forum owner will get $2.
Enthusify transfers the seller's $95 to the seller via PayPal (fee free), check, or direct deposit.
Quote:
Originally Posted by bada_bing
Just trying to figure out the overall expense because if the seller only accepts Visa and how much does this end up costing the seller, can you give a break down on the fees.
Seller is selling an item for $100 and only accepts paypal?
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Seller will get: $96.80
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Originally Posted by bada_bing
Seller is selling a $100 item and only accepts major CC card via Enthusify?
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Seller will get: $97.00 (assuming the forum is NOT charging a surcharge)
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Originally Posted by bada_bing
How does the seller get paid?
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If the seller wants Enthusify to collect and verify payment, Enthusify transfers the buyer's payment to the seller via PayPal (fee free), check, or direct deposit.
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Originally Posted by bada_bing
What are the charges to process and sell the $100 item
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See above.
Quote:
Originally Posted by bada_bing
When does the seller get paid?
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See above.
Quote:
Originally Posted by bada_bing
What is the refund process and what protection does the buyer have?
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If a seller collects payment from a buyer via PayPal, Enthusify does not offer any dispute resolution service or protection.
If a seller collects payment from a buyer via Enthusify's payment processing service, then Enthusify offers dispute resolution and full refund protection for up to 14 days. A buyer can extend the 14 day protection period by notifying Enthusify that there is an issue. You can review our
terms of service (see section 11) to learn how we handle different kinds of disputes that may arise.