You could try uploading tools.php to your admincp folder. (tools.php should be in the package you downloaded from vbulletin, in the 'do not upload" folder). Then in your browser go to admincp/tools.php and enter your customer number. You can then use "Reset Cookie Domain" and "Reset Cookie Prefix" (*do not* try any of the other options!!). Then remove tools.php, clear cookies from your browser and try again.
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